Legal

Refund Policy

Our rating guarantee and how refunds work.

Last updated: 21 June 2026

4.7★ rating guarantee

If your campaign completes and your app does not reach a 4.7★ rating as described in your plan, you are eligible for a full refund.

Eligibility

  • The campaign was completed over the agreed timeline.
  • Your app remained available and unchanged in ways that affect reviews.
  • The refund is requested within 14 days of campaign completion.

How to request

Email hello@reviewcrest.com with your order details. We review every request fairly and promptly.

Processing time

Approved refunds are issued to your original payment method within 5–10 business days.

Contact

Questions about a refund? We're happy to help — just reach out.